In our Diversity Resource Library, you’ll find articles, eBooks, and other resources on topics related to diversity, equity, and inclusion (DEI).
Diversity Resource Library
Anthony “Tony” Armada’s physician father and pharmacist mother emigrated from the Philippines with their children, some suitcases, and a few thousand dollars.
Armada aims to bring the Baldrige process to Swedish
Georges Benjamin had a wonderful experience as a military physician, eventually rising to become chief of emergency medicine for Walter Reed Army Medical Center in Washington, D.C.
Georges Benjamin advocates for a better health system
Over the last several years, as many hospitals and health systems across the country were building patient towers for their acute-care needs, David Lopez, the outgoing CEO of Harris Health System in Houston, was quietly shifting his organization in anticipation of some of the changes that the Affordable Care Act has brought.
Foresight is the key to David Lopez's leadership
The journey to winning the Malcolm Baldrige National Quality Award was just as important as the final destination for CEO Nancy Schlichting and the Henry Ford Health System.
Getting to Quality: A Reflection by Nancy Schlichting
“When I wake up in the morning and look in the mirror, I see a nurse. I don’t necessarily see a healthcare executive.”
Nursing roots important to Judith Persichilli as she leads one of the largest U.S. health systems
Karen Daley loved being a nurse, and she was a good one. But all that changed one day in 1998 when she was stuck by a needle while treating a patient. From that one needle stick, she contracted HIV and hepatitis C.
A devastating injury failed to derail Karen Daley’s remarkable career
Marna Borgstrom was shopping for vegetables at a farmers’ market recently when an acquaintance approached her to say, “I just can’t thank you enough for the Smilow Cancer Hospital.”
Marna Borgstrom: In healthcare and life, relationships matter
Maureen Bisognano asks a lot of them. She asked many questions when she was a nurse, and when she ran a hospital. Now, she asks plenty as the President and CEO of the Institute for Healthcare Improvement, the renowned organization that helps the healthcare industry improve the quality and safety of care.
Personal experiences add passion to Maureen Bisognano's drive for patient-centered care
