Articles & Resources

If you ask Nancy Schlichting about what sparked the most professional growth in her career as she rose to become chief executive officer of Henry Ford Health System in Detroit, she is quick to point to people other than herself.

The winners in any organization think beyond their role. This is especially true in staffing and recruiting. Understanding the impact individuals will make far beyond the “must-have” qualities in the defined job description is paramount.

In his classic comic strip "Pogo," artist Walt Kelly came up with a number of classic lines, but the most famous is this one:

Organizational consultant and author Joseph Michelli has previously mined the inner workings of a coffee revolution (“The Starbucks Experience,” McGraw-Hill, 2006) and hotel king Ritz-Carlton (“The Gold Standard,” McGraw-Hill, 2008). Now, he’s trained his gaze on healthcare, and the inside view is one we’ve been privileged to witness as well.

"Healthcare" vs. "health care." What do you think of when you see these terms side by side?

As long as she can remember, Joanne Conroy has been a risk taker. But the biggest roll of the dice of her career may have come in 2008, when she resigned as a hospital president to become chief healthcare officer for the Association of American Medical Colleges (AAMC).

The Commonwealth Fund reprints an intriguing article from Congressional Quarterly about how several of the nation's leading healthcare institutions are not planning to participate as accountable care organizations.

The latest issue of Fast Company magazine has a remarkable story about a turnaround at a public hospital - Alameda County Medical Center in Oakland, Calif. The article seems destined to make the architect of that renaissance, CEO Wright L. Lassiter III, a national figure.