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Produced by the DEI Institute of:
Furst Group
Nubrick Partners

Diversity, Equity & Inclusion Playbook

As a healthcare leader, you play a crucial role in advancing diversity, equity, and inclusion (DEI) within your organization and the communities it serves. The DEI Playbook is designed to provide you and your organization with valuable strategies and tools for continuing to foster impactful, sustainable progress on DEI initiatives. Organizations that embrace diversity, equity, and inclusion as a business imperative will thrive.

C-Suite leaders specifically responsible for driving health equity, sustainability, diversity, and inclusion have seen their roles evolve dramatically. DEI leaders focus on a myriad of business priorities beyond EEOC compliance. They have become discerning business partners in shaping culture, driving employee retention, and improving business and clinical outcomes.

Supporting this paradigm shift, this DEI Playbook is a powerful tool designed to provide you and your organization with best practices from healthcare industry trailblazers. It offers tangible business strategies and tools to accelerate your organization’s impact, accountability, and alignment, ensuring the achievement of your business goals and sustainable growth.

Topics include:

  • Climate Assessments
  • Developing a Leadership Narrative
  • Economic & Health Equity
  • Driving Community Engagement
  • Establishing Employee Resource Groups
  • Cultivating a Diversity Pipeline
  • Sample Position Definitions for Diversity, Health Equity, and Inclusion C-Suite Roles

The impact of health inequity and lack of access to quality healthcare can have dire, life-or-death repercussions. The COVID-19 pandemic underscored the devastating consequences of health inequity, emphasizing the urgent need for meaningful action to address long-standing disparities while incorporating organizational accountability for embedding diversity, equity, and inclusion throughout the healthcare ecosystem.

It is important to note that the DEI Playbook is not meant to replace any guidance or training provided by your organization. Instead, it serves as a valuable and complementary resource to support those leading and sponsoring DEI initiatives in the healthcare industry. From aspiring leaders to tenured executives or board members, this playbook will help guide you on your DEI journey.

We are thrilled to continue this transformative journey together and look forward to the positive impact we can make on the healthcare industry!


* Disclaimer: The opinions expressed in the following articles are solely those of the contributors and not necessarily those of their respective organizations or The Companies of MPI.

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Contributing Authors

Angela Talton

Angela Talton, MBA

System Senior Vice President and Chief Diversity, Equity, and Inclusion Officer

City of Hope

Ronald Copeland

Ronald Copeland, MD, FACS

SVP, National Equity, Inclusion & Diversity Strategy & Chief Equity, Inclusion, Diversity Officer

Kaiser Permanente

Sherita Hill Golden

Sherita Hill Golden, MD, MHS

Hugh P. McCormick Family Professor of Endocrinology and Metabolism

Johns Hopkins Medicine

Rosalyn Carpenter, MBA

Rosalyn Carpenter, MBA

Senior Vice President and Chief Diversity, Equity, Inclusion, & Community Impact Officer

CommonSpirit Health

Ebbin Dotson, PhD, MHSA

Assistant Professor, Department of Health Management and Policy

University of Michigan School of Public Health

Deanna Banks

Deanna Banks

Principal

Furst Group

E. Gaye Woods

Vice President, Equity & Inclusion, Project Leader

CommonSpirit Health

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Allyship Roundtable


In 2020, Furst Group and NuBrick Partners launched the DEI Institute to drive meaningful client and community partnerships through sharing thought leadership and resources as well as collaborating to support impactful programs and initiatives. As part of these efforts, we created an invitation-only roundtable for chief diversity, equity, and inclusion leaders from across the healthcare industry. These leaders sought resources and support to coalesce in a non-competitive, safe space to share best practices. In keeping with the philosophy that “allyship” is the key to unlocking the power of diversity, equity, and inclusion, we named the group The Allyship Roundtable.

The Allyship Roundtable created this DEI Playbook through an immense collaborative effort. We hope this is the first of many offerings cultivating and sharing best practices, resources, and tools that accelerate this work as we transform our organizations and the healthcare ecosystem. While there are numerous DEI topics to address, the contributing authors of this DEI Playbook have intentionally focused on the intersectionality and impact of this vital work.

Dr. Joseph Betancourt, MD, MPH

Dr. Joseph Betancourt, MD, MPH

President
The Commonwealth Fund

Rosalyn Carpenter, MBA

Rosalyn Carpenter, MBA

Senior Vice President and Chief Diversity, Equity, Inclusion, & Community Impact Officer

CommonSpirit Health

Ronald Copeland

Ronald Copeland, MD, FACS

SVP, National Equity, Inclusion & Diversity Strategy & Chief Equity, Inclusion, Diversity Officer

Kaiser Permanente

Andres Gonzalez

Andres Gonzalez

Vice President, Community Engagement
and Chief Diversity Officer

Froedtert & Medical College of Wisconsin

Sherita Hill Golden

Sherita Hill Golden, MD, MHS

Hugh P. McCormick Family Professor of Endocrinology and Metabolism

Johns Hopkins Medicine

Sarah Lewis

Sarah Lewis

Vice President, Health Equity

Hartford Healthcare

Chris Moreland

Chris Moreland

Senior Advisor – Diversity, Equity, and Inclusion

Vizient, Inc.

Angela Talton

Angela Talton, MBA

System Senior Vice President and Chief Diversity, Equity, and Inclusion Officer

City of Hope

James Taylor PhD

James Taylor PhD

Chief Diversity, Inclusion, and Talent Management Officer

UPMC

Cassandra Willis-Abner

Cassandra Willis-Abner

Chief Human Resources Officer

Press Ganey

Deanna Banks

Deanna Banks

Principal

Furst Group

Furst Group
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